Frequently Asked Questions

What types of accounts can I give from?
You can give online from your checking account or from these credit card providers: Visa, MasterCard, Discover, and American Express.

Can I make a one time or recurring donation?
Yes. You have the option of either making a one-time gift or setting up a recurring gift. For a one-time gift, you can designate if the gift should be made immediately or you can schedule the gift to come out of your bank account on the date(s) specified by you. Likewise, recurring gifts can be scheduled on the dates that work best for you.

Can I change my personal information, amount, or frequency of my gift once I have set it up?
Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in using your user name and password to make the necessary changes.

Can I review my donation history online?
Yes. You are able view the complete history of your contributions once you login to your account above. If you just do a ‘quick give’ you will want to save your email receipt for tax purposes.

When will my contributions be given from my account?
Your contributions will be given from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

What is your refund policy?
If you have made a mistake entering your contribution or need a refund for any reason within 10 days of entering your contribution, please email us at online-giving@fhcoc.org and we will gladly refund your contribution.